Operational Resilience

Operational Resilience

Map every service to the assets it runs on — and see what really breaks.

Identify your important business services, let AI map the full chain from business service to IT service to asset, catch the RTO/RPO anomalies no one else spots, and trace every incident back through the chain to invest where it matters.

  • AI-mapped Business → IT service → Asset dependency chains
  • RTO/RPO anomaly detection across the whole chain
  • Incident tracing and a historical view to target investment with data
app.peltatech.com
Pelta operational resilience service topology mapping dependencies and impact

What's inside Resilience

Business servicesIT service mappingAsset dependency chainRTO/RPO anomaly detectionIncident tracingBusiness continuity
End-to-end
Service mapping
RTO/RPO
Tracked per service
1
Resilience workspace
How it works

See what actually breaks — from business service to asset

Map the real dependency chain behind every critical service, catch the recovery anomalies no one else spots, and turn every incident into data you can invest against.

01Start with what matters

Identify your important business services

Resilience starts by naming the services the business actually depends on — Internet Banking, payments, onboarding — and capturing what recovery means for each: RTO, RPO, impact tolerance and criticality. Everything else hangs off these.

  • Define important (or business-critical) services in one place
  • Capture RTO, RPO, impact tolerance, availability and data class
  • A single, board-ready view of what the business can and can't tolerate

Important business service

Internet Banking

RTO
2 hours
RPO
15 minutes
Impact tolerance
2 hours
Availability
99.9%
Data class
Highly restricted
Criticality
Critical
02The chain, mapped by AI

From business service to IT service to asset — automatically

A business service runs on many IT services, and each IT service runs on many assets. Pelta builds that full dependency chain for you — reading your process details, network diagrams and asset data with AI — and renders it as a visual map. Then it catches what humans miss: any asset or IT service whose RTO or RPO is longer than the business service it supports, which is logically impossible and quietly fatal to recovery.

  • AI maps Business → IT service → Asset from your process docs and network diagrams
  • An interactive visual map of the whole dependency chain
  • Automatic RTO/RPO anomaly detection — flags illogical, unrecoverable links

Business service

Internet Banking

RTO 2h · RPO 15m

IT service

Payment processing

RTO 1h

Payments DB
Payment gatewayRTO 4h ⚠

IT service

Web front-end

RTO 30m

Load balancer
Web servers

IT service

Auth service

RTO 1h

IAM service
Anomaly flagged: Payment gateway's RTO (4h) exceeds the 2h RTO of the service it supports — a component can't recover slower than the business service depending on it.
03Learn from every disruption

Trace every incident, then invest with data

When something breaks, Pelta maps exactly where it happened and what failed — which asset, which IT service, which business service was hit. Over time that builds a factual history of what actually causes disruption, so investment goes where the data points, not where it merely feels risky.

  • Trace an incident through the chain: failed asset → impacted IT service → degraded business service
  • A historical view of what really drives business-service disruption
  • Prioritise resilience spend with evidence, not gut feel

Incident · 14 Aug 2026

Internet Banking degraded

Payment gateway

Failed

Payment processing

Impacted

Internet Banking

Degraded

Top disruption causes · last 90 days

  • Payment gateway3 incidents
  • Load balancer1 incident
  • Auth service1 incident

Invest where the data points — not where it feels risky.

How Pelta builds your dependency map

Share

Process docs, network diagrams

AI maps

Business → IT → Asset

Visualise

Interactive chain map

Validate

RTO/RPO anomalies flagged

Trace

Incidents mapped to the chain

See Resilience on your program

Identify your important business services, let AI map the full chain from business service to IT service to asset, catch the RTO/RPO anomalies no one else spots, and trace every incident back through the chain to invest where it matters.